Frequently Asked Questions
Everything you need to know about our modern classical arrangements and store policies.
When will my physical order ship?
Most orders for CDs and vinyl are processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
How do I access my digital sheet music purchases?
After completing your purchase, a download link will be sent to your registered email address. You can also access your digital files at any time through your account dashboard under 'Downloads'.
What is your return policy for physical merchandise?
We accept returns on unopened CDs, vinyl, and apparel within 30 days of purchase. Please note that digital products and sheet music downloads are non-refundable due to the nature of the content.
Do you offer international shipping?
Yes, we ship Vitamin String Quartet merchandise and physical media worldwide. Shipping rates and delivery times vary by destination and will be calculated at checkout.
Is the sheet music suitable for all skill levels?
Our sheet music arrangements are primarily designed for intermediate to advanced string players. Each product page includes a preview to help you determine if the arrangement fits your technical level.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.